We have seen a large increase in enquires for solar PV and energy storage over the last 2-3 months above and beyond what we have seen over the last 12 years. Whilst we appreciate every enquiry, our response times may not be as quick as we would normally like and so we ask for your patience and understanding. Please see outlined below what you can expect from us during these busy times.
Our offices are open Monday to Friday between the hours of 9am to 5pm. If you make an enquiry via telephone we will answer your call during these times and if you call outside of these hours you are welcome to leave a voicemail. During working hours and at times of high call volume we are assisted by a telephoning answering service who will take your details for us to return your call. We will try to return calls within 24 working hours.
If you make an enquiry via our website or send an email to our generic email accounts, we will aim to reply within 48 working hours. Please note that emails sent to individuals may take longer for us to respond due to their large volume.
We appreciate receiving all enquiries and will endeavour to give everyone as much time as is required in order for us to provide you with either a bespoke proposal or, at the very least, advice that is relevant to your installation. We try to reply with a quote with 7-10 working days.
Please be patient and courteous with us as we are doing our utmost to continue to provide a high level of service.
Timelines you can expect:
Survey bookings have at least a 4-week lead time and cost £150.
DNO connection applications can take up to 45 working days to be processed by the Distribution Network Operator (DNO) however, applications can be submitted prior to survey at a cost of £100 if the customer wishes.
Please note that the costs above are non-refundable but will be deducted from the total price of your installation.
Installations have approximately a 6-week lead time following receipt of connection approval from the DNO. Please note we cannot schedule in any installations until DNO approval has been received.
Rest assured, whilst we may sometimes take a little longer to get back to you with your proposal, you will be rewarded with excellent service from our installation teams using market leading products.
We look forward to hearing from you.
Solar & Energy Storage 0% VAT
Chancellor Rishi Sunak announced yesterday during the Spring Statement 2022, the Government are cutting VAT on installing energy-saving materials in residential properties from 5% to 0% from 1 April 2022 until 31 March 2027.
Solar Energy UK has sought clarity from Government on the classification of domestic energy storage within the VAT announcement and we are delighted to announce that Government has confirmed that the zero rate VAT applies to domestic energy storage when installed with solar, although retrofit or standalone batteries would still be subject to 20% VAT.
As you can imagine this has generated a great deal of interest especially with the current energy price increases home owners are seeing so we ask that please be patient when making enquiries as we may take longer to reply than normal.
Rest assured that when we do install for you, we will use market leading products and install to the highest quality.
Tesla Powerwall Storm Watch Function
Back up power has really proved its value over the last few days as the country has experienced three storms; Dudley, Eunice & Franklin.
Our Tesla Powerwall customers with the Back Up Tesla Energy Gateway (TEG) have seen the benefit of the Storm Watch function.
Storm Watch is a function enabled by the system owner that allows Powerwall to charge up in readiness for a potential power cut. When a severe weather alert is received Powerwall will charge to 100% and remain charged until either there is a power outage or the storm passes.
In the event of a power cut Powerwall will automatically become your home’s energy source. Unlike generators, Powerwall keeps your lights on and phones charged without upkeep, fuel or noise. Pair with solar and recharge with sunlight to keep your appliances running for days.
Once the storm passes Powerwall returns to its normal status charging using surplus Solar energy or making use of off-peak tariffs.
The SolarEdge Energy Bank 10kWh battery is designed to easily connect with their award-winning single phase HD-Wave inverters, delivering industry-leading efficiency to ensure power when and where it’s needed most.
The battery is now available to order with stock available in the UK.
A complete solution from roof-to-grid
Together with SolarEdge’s integrated Smart Modules, monitoring and management platforms, and growing family of smart energy products, you’ll have one single source for everything – products, warranty, support and system management.
More Power. More Capacity. More Independence
Install a solar + storage solution designed to work together, for optimal operation
Produce more energy and enable larger installs with highly efficient DC-coupled technology
Stack up to three inverters per system, with up to three batteries per inverter
Charge from the grid and make the most of Time of Use tariffs
Real-time battery-level data and full visibility of battery performance
Automatic and detailed battery alerts, with troubleshooting recommendations for each alert
Free monitoring for system lifetime, accessible from desktop PC or mobile app
Connect to existing SolarEdge inverters
The Energy Bank works with existing screenless SetApp inverters for easy retrofit
Install as part of a new system with all single phase HD wave inverters upto 6kW
Solar & Energy Storage reduce impact of increased energy prices
With energy prices continuing to rise both homes and businesses can reduce the impact by installing Solar or Energy Storage.
Solar panels generate free, green electricity and when partnered with a battery most of the solar generated electricity can be used or stored to use later, and when the Solar doesn’t generate enough electricity the battery can charge from the grid at times of the day when prices are lower to then be used later when prices are higher.
Not got a suitable roof??? Install just a battery and make use of off-peak low cost tariffs.
Whilst home owners are protected to a certain degree by the price cap, businesses will see their prices increase, so the same principle applies; a combinaiton of Solar & Energy Storage or each of the technologies individually will help reduce the impact.
To design a bespoke system for you we will need to know how much electricity in kWh you use per annum and ideally when you use it and a brief description of what you are trying to achieve.
Tesla Energy Plan – update
The Tesla Energy Plan is an energy tariff specifically designed for homes with Solar and Powerwall installed, offering 100% clean electricity and savings of up to 64% compared to Big 6 tariffs, based on electricity consumption of 8,000 kWh/year. Electricity bills will differ based on usage.
Power your home and EV with 100% clean energy
Reduce your electricity bills
Support the grid when it needs it most
Reduce reliance on the grid
Protect your home from power cuts
Be part of Tesla’s UK Virtual Power Plant
Tesla Energy Plan is a ‘symmetrical’ tariff – i.e. the 24/7 import rate and 24/7 export rate are the same. The symmetrical import/export pricing will be set according to your location.
24/7 import rate of £0.10-0.12/kWh (Based on location) -The lowest flat rate tariff available in the market (as of May 2021).
24/7 export rate of £0.10-0.12/kWh (Based on location) for any electricity you export – more than 100% above the best fixed S.E.G. tariff on the market (as of May 2021)
The Green Business Programme supports businesses with fewer than 250 employees based in Coventry and Warwickshire who want to save money on energy, waste and water bills and maximise low carbon opportunities.
Energy and resource efficiency grants of £1,000-£50,000 (with 40% intervention) are available for:
Renewable technologies including Solar PV
Lighting – LED, controls, sensors
Heating – replacement boilers/burners, upgrades – electric to gas, zone control, heat recovery, oil to gas, thermal stores,
Ventilation – fans, distribution
Recycling and waste – compactors, balers and crushers
Funding applications will be assessed with a value for money calculation based on the carbon saving and value of the grant.
Currently a company called iChooser are promoting Solar Together – Warwickshire. This is a group buying project promoted with Warwickshire County Council advertising “better offers together” for Solar PV panels and Battery Storage.
As a company we are really pleased to see the promotion of Solar with Batteries, as they are both technologies that we are very much involved with and have been the focus of our business for over 10 years. With energy, climate change and the challenging last months of COVID, Solar does work very well for home owners especially those working from home.
The reason for the post is we were approached to be one of the installation companies and being based in Stratford-upon-Avon we are ideally situated to service the Warwickshire area. However, the whole auction process did not sit well with us and we do have concerns that customers may not always get the most suitable system or the saving they were expecting, so with this in mind we chose not to participate. The scheme works by approaching home owners that by buying together the cost of Solar will be brought down, which in truth it will. However, once the group of homeowners is formed installers, who will probably not be local, then have the opportunity to bid for the work, which by its very nature means they will have to provide the lowest cost system.
Whilst on face value this seems a great thing we would suggest getting a second opinion. The RECC, the Renewable Energy Consumer Code which we are members of and have been for over 10 years recommend that homeowners get at least 3 quotes.
So do you join in with Solar Together????
Our answer is yes!!!!
But, we would suggest once you have a proposal then give us a call to get a second opinion.
In no way are we here to knock the project, but do make sure you seek good experienced local advice from a company who has been involved in this industry for over 10 years.
Join Tesla Energy Plan – lowest fixed rate of electricity in the UK
By joining the Tesla Energy Plan you get to enjoy the lowest flat rate of electricity in the UK – 8-11p/kWh.
To participate you need to have Solar Panels & a Tesla Powerwall installed at your home. If you have Solar already then you only need to add a Powerwall, For information on either or both, then do contact us to discuss the benefits of Solar & Energy Storage.
Powerwall stores surplus Solar generated energy to use any time, can charge from the grid & provides back up power during power cuts.
With the Tesla Energy plan, using your solar and Powerwall, you generate, store and return clean energy to the community during peak times.
By joining the UK Tesla Virtual Power Plant, you’ll save up to 75% on your energy bills compared to the Big 6 energy providers.
The Tesla Energy Plan is administered by Octopus Energy & offers a flat import rate of £0.08-0.11/kWh – the lowest single rate tariff available in the market (as of October 2020) and a flat export rate of £0.08-0.11/kWh for any electricity you export.
Tesla Powerwall Performance Excellence Award
We recently enjoyed a surprise visit to our office from Jerry Hamilton the UK Channel Manager for Tesla Powerwall.
He presented our director during a socially distanced meeting the 2020 Q2 Performance Excellence Award for continued support & promotion of the Tesla Powerwall brand.
The Powerwall provides unrivalled storage, performance & aesthetics which is why Stratford Energy Solutions are proud to work with the market leading brand not only for Energy Storage but also for Vehicle Charging.
If you wish to discuss the benefits of batteries for your home or business then please do not hesitate to contact us by clicking here.